Refund policy
RETURNS & REFUNDS POLICY
At cuero., all sales are final.
We do not accept returns, exchanges, or refunds for any products purchased through our website.
Please review your order carefully before completing your purchase, including product selections, quantities, shipping information, and billing details.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or if you receive an incorrect item, please contact us within 7 days of delivery at support@cueromx.com.
To assist with your claim, please include:
• Your order number
• A description of the issue
• Clear photographs of the product and packaging
Upon review, we may offer a replacement or other resolution at our discretion.
ORDER CANCELLATIONS
Orders cannot be canceled, modified, or changed once they have been placed.
CUSTOM AND PERSONALIZED ITEMS
Any custom, personalized, or made-to-order products are final sale and are not eligible for return, exchange, or refund.
CONTACT
If you have any questions regarding your order, please contact us at: